The healthcare system in Switzerland is based on several levels and is subject to a fee. It is important that you contact the right centre, otherwise you may incur high costs.
Here are your contacts - depending on the problem:
Pharmacy
Do you have a minor injury or impairment, e.g. insect bite, sore throat or cold? Do you need a medicine?
Contact your nearest pharmacy. The specialist staff will give you expert advice and dispense medicines if necessary. An emergency service is also guaranteed on Sundays and public holidays. Please note that additional costs may be incurred outside official opening hours (emergency fee).
Medical offices
Do you need medical help? You can easily reach a doctor here.
- Walk-in Clinic Interlaken: Mon - Fri 08.00 to 12.00,
13 to 17, +41 33 826 21 00 - GP emergency in the Interlaken region: evenings and weekends, +41 900 57 67 47
- Medgate (telephone information): available 24/7, +41 800 888 333
- or contact your nearest GP practice
Tip: Please call the chosen practice in advance to avoid unnecessary waiting times.
Hospital
Are you in an acute emergency situation? The emergency departments of the regional hospitals offer optimum interdisciplinary emergency care around the clock:
- Interlaken Hospital: 24/7, +41 33 826 26 26
Tip: In a hospital emergency, the urgency of the case determines the treatment, not the arrival time. This can result in long waiting times. We therefore recommend that you consult the above-mentioned centres first if you have less serious concerns.
Emergency number 144
Are you in a life-threatening situation, e.g. severe chest pain or severe shortness of breath?
Call the emergency number 144.
For the Swiss Air Rescue Rega, dial 1414.
The emergency medical call centre will ensure that the right resources reach you. During the emergency call, you will be supported by experts with safety advice or first aid instructions.
Important: Please take your proof of insurance, vaccination card (if available) and an identification document with you for each consultation. Most services and remedies can be paid for by credit card.